In an effort to provide additional convenience and flexibility to clients, BrightBridge has added an online customer service center to its list of tools.

BrightBridge clients may now access up-to-date information on their projects and accounts 24/7. The service center also adds new ways for clients to reach their project leader and team members working on any of their projects. In addition to good old fashion phone calls and email, clients can use the service center to send instant text messages to their project leader's pager for fast response to urgent matters.

Clients may also enter requests through the service center that instantly appear on team to-do lists in our workflow system.

Other features of the service center include convenient, online bill paying and project discussions where clients and team members can collaborate according to their own schedule needs and from anywhere on the Internet.

We're excited about this new aspect of our service and plan to enhance the service center further as we receive feedback from our clients.